GetAboutAble can assist you and your staff in building their capacity to be more accessible and inclusive to people with disabilities both as customers and employees through the following training.
Access and Inclusion Training Series
Module 1 – Introduction to accessibility and inclusion:
Builds awareness of what disability, access, and inclusion are through an interactive dialogue that encourages participants to reflect together to connect with the lived experience of people with disabilities, unpack their experiences to date of access and inclusion for customers, and introduce good practice examples. What is a Disability Action and Inclusion Plan?
Module 2 – How to provide good accessibility information:
Why provide accessibility information? Share lived experience of the need for this information. Where to provide accessibility information? and How? What is good accessibility information?
Module 3 – Inclusive welcome and customer service:
Importance of provision so have return customers. What is and How to deliver inclusive welcome and customer service? You will get an opportunity to pose questions on notice to build your capacity in your customer service roles to better welcome people with disability, to people with lived experience of disability who will also share their experiences.
Module 4 – Employing people with a disability:
Rates of employment of people with disability. Why employ people with disability? Benefits of employing people with disability. Unconscious bias. How to attract and recruit potential employees with a disability? Creating an accessible and inclusive workplace for people with disability. You will get an opportunity to pose questions on notice to build your capacity as employers to recruit and provide a more accessible and welcoming workplace for people with disability, to people with lived experience of disability who will also share their experiences.
Module 5 – Co-designing with people with disability:
Why consult with and codesign with people with disability? How to co-design with people with disability?
Module 6 – End-to-end accessibility around your event:
Pre-event planning, event day operations, and post-event planning considering and meeting the needs of people with disability.
Module 7 – A Guide to Developing a Disability Action and Inclusion Plan
Why should you develop a DAIP? How to develop a DAIP using practical tools. Includes activities to put learning into practice.
Module 8 – Universal Design:
The 7 principles to guide the design of environment, products, and communications and how to put these into practice.
DAIP Workshop – 8 hours working on DAIP:
Learn process consolidate hands on learning process. I day or 2 consecutive half days. A completed DAIP does not result at the end of the workshop.
Each of these modules is 1.5 hours long to enable attendees to pose questions, get answers, and have discussions. These trainings can be delivered as a live recording (GetAboutAble’s recommendation) or delivered as pre-recorded or face-to-face. If pre-recorded the trainer is delivering the information without the opportunity for questions and answers to be posed and it is recorded.
If the former Q & A and discussion takes place with your staff and this live recording provides added benefit going forward to staff that were not able to attend or new staff you are onboarding, or for existing staff to refresh on to learn from this training focused on your business given this component is included.
If you outline what training modules you are looking for from these training packages and outline your delivery preference, how many staff would be attending the training, and your preferred timing we would seek to accommodate this based on our current commitments.
GetAboutAble would also suggest that these training modules are scheduled with some time between to process and put learnings into practice and have the opportunity to bring further reflections and questions to the next training module in the program.
Interested? Contact GetAboutAble: consulting@getaboutable.com